The Role of 24/7 Chat Support in Reducing Missed Opportunities
Customer expectations are higher than ever. People want quick answers when they visit a website. If they do not get help promptly, they leave and move on to a competitor.…
Why Mental Health Clinics Need 24/7 Chat Support
Reaching out for mental health support can happen in many ways: a late-night message, a few words typed during a lunch break, or a quiet moment when someone finally feels…
From Query to Case: Why Lawyers Outsource Live Chat
Picture this: It’s 9:47 p.m. A prospective client has just been served with court papers and is frantically searching online for help. They fire off a question through your website…
Tips On Boosting Customer Engagement Using Live Chat
Did you know that 42% of people like using live chat because they don't have to wait on hold? But live chat isn't just for sales or customer support anymore. Thanks…
